Support
We have also translated almost all our documentation to Englisch to make sure we can reach all of our customers and help them out further.
Linux
Make domain specific changes using Vhost.Conf
Sometimes you need to make changes when you want to use a specific pack. But most of the times you do not want to change it serverwide. We till you how to do it domain specific using a vhost.conf in this guide.
WINSCP - SSH with a GUI - Windows_Only
A lot of people fear the terminal in Linux. Most changes needed to be done normally in SSH are only moving files around or editing them. This can be done using SFTP as well. WINSCP is the leading example of how to do these changes the easy way. Let us tell you how.
Connecting with SSH - Putty
Connecting with your vds/dds through Putty will be explained in this guide.
Amen helps you with Linux
Customers sometimes mention to us they fear Linux because they don't know it. This guide will learn the most used commands and explain what they do to get you started using Linux.
Windows
Connecting to a Windows VDS or DDS
In this guide we explain how you can connect to a Windows VDS or DDS using RDP (Remote Desktop). With Remote Desktop you log onto a Windows interface.
Plesk
Plesk - General Manual
In this guide we explain how to to do the basics in Plesk. From making a domain, client, reseller to making your first mailbox. We explain it step for step.
Plesk - How to setup a firewall
In this guide we explain how to to setup your firewall in a good fashion.
Plesk - Windows Migration
In this guide we explain how to do a Plesk Migration on Windows Platfom. It also describes howto install Migration Manager if needed.
Resellers
PLESK 10 - RESELLER GUIDE
For our resellers we have created a guide documenting Plesk 10 panel and it's use of custom subscriptions. These give you the options create your own unique 'default' packages which you can offer using a whitelabel to your customers.
Resellers - Whitelabel from a own custom url
As a reseller you want your customers to know as less as possible about the real company behind you of which you are a reseller (in most cases). This guide will show you on how to use your own custom url to let people login.
Please note that this needs the specific index file attached below:
index.rar
General
Backup Dedicated Server to VDS – How to config automated backups
This guide will teahc you how to make a backup from a dedicated server and put it on virtual server using the control panel Plesk as supplied on Amen dedicated and virtual servers.
Domains on New Panel - Server on Old Panel
If you have domains on our new control panel but a VDS or DDS on our old panel you will not have the option to directly connect a domain to that server with the flick of a button. We tell you how to easily connect to your server.
Server Hack - How to prevent and cure
In this guide we describe how to prevent getting hacked and if this happens what you can do to cure the issue.
Testing a Domain without changing the DNS
Sometimes you need to test things before you switch your DNS. Be it when moving from server to server or just to test something specific. This guide will show you on how to do so.
Your First Domain
For customers who have started with their first domain or are planning to start with their first domain we put this guide together to get them started.
Maintenance
You can find all news about maintenance/issues and so on on our Maintenace page.
Contact us!
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BE: +32 (0)3 303 01 44
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or by E-mail